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ITIL 4: Which Way Will You Grow?

  • 3 December 2019
  • Author: Jonathan Scott
  • Number of views: 28
  • 0 Comments

The Information Technology Instructional Library version 4 is the core resource from which technology professionals learn their craft. At some point each of them comes to a crossroads where they must determine the future path of their career. Those who have set their sights on management will find excellent guidance from ITIL 4 in the management of professionals. For those who are undecided, studying ITIL Managing Professionals may be the ideal way to support your best decision.

The Difference Between ITIL and ITSM

If you’ve been confused trying to figure out whether you should study ITSM or ITIL, you’ve come to the right place. The answer is “yes!” Let us explain.

What is ITIL?

What is ITIL?

The most widely accepted definitions and descriptions of Information Technology (IT) best practices are to be found in the Information Technology Infrastructure Library (ITIL). ITIL is considered by most professionals to be the best approach to Information Technology Service Management (ITSM).

Infographic: Where are you on the ITIL Learning Journey?

  • 28 February 2019
  • Author: Jonathan Scott
  • Number of views: 11
  • 0 Comments

Infographic: Seven Guiding Principles of ITIL 4

  • 28 February 2019
  • Author: Jonathan Scott
  • Number of views: 9
  • 0 Comments
7 Guiding Principles of ITIL 4 v2
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