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ITIL 4: Which Way Will You Grow?

  • 3 December 2019
  • Author: Jonathan Scott
  • Number of views: 243
  • 0 Comments
ITIL 4: Which Way Will You Grow?

The Information Technology Instructional Library (ITIL) version 4 is the core resource from which technology professionals learn their craft. Those in IT who have set their sights on leadership will find excellent guidance from ITIL 4 in the management of professionals. For those who are undecided, studying ITIL Managing Professionals may be the ideal way to support your best decision.

The Difference Between ITIL and ITSM

The Difference Between ITIL and ITSM

If you’ve been confused trying to figure out whether you should study ITSM or ITIL, you’ve come to the right place. The answer is “yes!” Let us explain.

 

What is ITIL?

What is ITIL?

The most widely accepted definitions and descriptions of Information Technology (IT) best practices are to be found in the Information Technology Infrastructure Library (ITIL). ITIL is considered by most professionals to be the best approach to Information Technology Service Management (ITSM).

Single Source of Truth: Levels of ITIL Certification

  • 3 December 2018
  • Author: Jonathan Scott
  • Number of views: 129
  • 0 Comments
Single Source of Truth: Levels of ITIL Certification

Within IT, the most widely accepted best practices are to be found in the Information Technology Infrastructure Library (ITIL). ITIL is considered by most professionals to be the best approach to Information Technology Service Management (ITSM).

IT Service Management (ITSM) – A Job Unto Itself

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